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We look forward to assisting you with any of your shopping queries. If you can't find your expected answers here, such as Order Inquiries, Payment, Shipping & Delivery, Returns & Refunds and General Post-sales Inquiries. Our Customer Service Team will be available.  Our working hours are 9:00 to 24:00 (GMT +8) daily, during which, we will endeavor to respond to your email within 24 hours. Please feel free to contact us !    


Business Development Contact


Address:Suite 1203, 12/F Ruttonjee House,11Duddell Street, Central, Hong Kong.

Media Contact 

If you are interested in speaking to someone at BWTCmall, please contact us via email ( or by phone:

US Office: +1 512-766-7565

CHINA Representative 

Ke Mei Ou Laboratory Co., Ltd.

Add: Room 2013, 20th Floor, Business Center, Jiahui Xin Cheng, No.3027, Shen Nan Road, Fu Tian, Shen Zhen, Guang Dong, China.

Postcode: 518033

Tel: +86 755 83642690

Fax: +86 755 83297077



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