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Customer Service

We look forward to assisting you with any of your shopping queries. If you can't find your expected answers here, such as Order Inquiries, Payment, Shipping & Delivery, Returns & Refunds and General Post-sales Inquiries. Our Customer Service Team will be available.  Our working hours are 9:00 to 24:00 (GMT +8) daily, during which, we will endeavor to respond to your email within 24 hours. Please feel free to contact us!

 

Business Development Contact

Email: global@BWTCmall.com

Address:Suite 1203, 12/F Ruttonjee House,11Duddell Street, Central, Hong Kong. 

Media Contact 

If you are interested in speaking to someone at BWTCmall, please contact us via email (service@BWTCMALL.com) or by phone:

US Office: +1 925-315-8333

HK Office: +852-2365 2068


 

 

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Collection succeeded! Happy shopping~

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