• Registration and Login

·         How do I register for a BWTCmall.com account?

·         Why can't I register for a BWTCmall.com account?

·         Why can't I login to BWTCmall.com?

·         What should I do if I accidentally created a seller account?

·         Can I register for a seller account on the website?

·         How do I register for another account using the same email?

• How do I register for a BWTCmall.com account?

·         Click Sign in the top left corner of the homepage;

·         Click for free registration；

·         Fill in the username, password, email address, company name, website, etc.

·         Enter your email and click Get verification code, then check your inbox for an email with a registration verification code.

·         Enter the verification code （Mobile phone verification code is limited to China only）

·         Click to Register immediately to complete the registration and you can now start your shopping on BWTCmall.

• Why can't I register for a BWTCmall.com account?

·         You must use an available email address that is not associated with another account;

·         Please clear the cookies of your browser or use another browser to register;

·         Please check whether the registration email is in your spam folder.

• Why can't I login to BWTCmall.com?

·         Your account may have been closed due to a violation of the terms and conditions of the platform;

·         Clear your browser's cache or use another browser;

·         Please check whether CAPS LOCK is on and make sure that there are no spaces in the password. If you forgot your password, please Contact Customer Service to change your password.

• What should I do if I accidentally created a seller account?

·         If you attempt to shop using a seller account, the system will display an error message. Please use another email to register for a buyer account.

• Can I register for a seller account on the website?

·         Currently, only users from mainland China can register for a seller account. If you want to become our partner or have any other questions, please contact our customer service center at contact@BWTCmall.сom .

• How do I register for another account using the same email?

·         Unfortunately, you can only register for one account using the same email.